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Based on 161 reviews
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They are very helpful very patient and very thorough
I dealt with very kind people.
Prompt and responsive service....did not have to bring my computer to an outside tech.
Anita Louise Brichacek
They were patient with me
William E. Abrams Jr.
The professionalism of the techs, the speed they get the "job" finished and the politeness they show are beyond what... you can expect !!!read more
Wayne John MacKeigan
Excellent professional service.
did a great job on my computer
Friendly, knowledgeable and courteous people to deal with.
Thank you so much for your patience and solving my problem. I was finally able to login to my email. Well worth the... money.read more
Well I thought that it would substansially improve the speed of my computers and they may be slightly faster but it... really is hard to notice the difference.read more
the professionnal support and their patience!
Great Work. Would Recommend You for sure.
I highly recommend Marquee IT. They fixed my problem when no one else could. Can't thank them enough for the help and... their excellent service. Thanks to all who helped. The Best.read more
I want to thank all the wonderful people who helped me with my computer problems. I'm very happy to have signed on.
The people at Marquee IT were professional, yet friendly. They clearly explained everything. I appreciate all their... help.read more
Very perceptive and very friendly
Isaac was so helpful and patient with me. He explained what was wrong with my computer and how they could fix it. It... was a leap of faith but I'm glad I took it. My computer runs great.read more
The kind, patient people.
The customer service rep. and technicians courteous and FIXED MY PROBLEMS IN YAHOO AND FACEBOOK. Thank you. Karen... Tullgrenread more
They are quick and on point thanks so much
Easy, fast , courteous well worth the purchase
They do a very thorough job and give you help with any issues
they are courteous/knowledgeable and efficent
The tech, Adam, at Marquee was very helpful as was Jacob, the service rep. I would recommend them. It was so much... easier to do just sitting here at my computer.read more
These guys are amazing. I so appreciate so appreciate all the tech help I was given. I will most likely call them again... if I need too.read more
I found by having Marquee IT clean up my computer was wonderful and convenient. They did it in a prompt time and was... very efficient and I din't have to pack up my computer and take it anywhere. They were able to work on it right from my home.read more
The Marquee IT associates were very polite and courteous at all times
I am very satisfied with the help and explaining of the work done on my Computer!!!! Thank you
I was very please with them, they were as helpful as can be, very patient with me. So far so good, and I don't have any... issues. Thank you very issues.read more
marquee has help me beyond what no one has don for me in the past I would give them top of the chart cant say enough... about there work most helpful high praiseread more
I am completely satisfied with Marquee IT
I'm very satisfied with what Marquee IT helped me with. Richard Keanon and Alex and Morgan all helped out a lot. i was... having problems, and getting frustrated and just would turn off the computer, and Marquee IT has really helped me out. Thank you.read more
Very prompt and we found it to be an extremely efficient service at a reasonable price.
Everything went very smoothly. thanks for your pleasant people. So far, pleasant doing business with your technicians.
I recommend MarqueeIT highly, if you haven't used them, you need to. really helped me out today.
I am 100% satisfied with there service. I would highly recommend them to anyone.......
MarqueeIT did a fine job of straightening up my mess. Thank you!
I really am thankful for all the work you did i took it to a local company and they had it for a week and it still... didnt help. But i can see all the things that you did and they are really helpful so thankyou again for all your helpread more
thank you so much Your service was absolutely wondeful You were so patience with me Again Thank you
I came out of the hospital (seven weeks) to a thoroughly clogged and infected home computer. Even raising my e-mail... was an impossibility. Within two hours I contacted Marquee IT and my computer was power-washed. My contact, Brad, and my tech, Seth, both were professional in every sense of the word.read more
Gooc trechnical support, fast and efficient
as far as i am concerned, this is the number one company! the gentlemen i have worked with are polite, and proper, and... make you feel relaxed when you're working with them. I recommend them to anyone.read more
all work on time and kept me informed of what they were doing
very good service., CALL FOR HELP.
Very effecient and helpful.
Cathy S Burns
The Fact that Marquee IT is timely and very professional and seem to be able to correct any mistakes, is why I... recommend Marquee IT.read more
This company is great! I would recommend this company to anybody.
You can't go wrong with thee guys! They KNOW computers
Catherine M Chastain
They were easy to talk to and explained everything in non techie language and made sure I understood all. Kept asking... if I had questions.👍👍👍read more
Very Friendly and knowledgable help
professionalism and kindness
Johnny Vernon Gustafson
Grreat job you guys are smart works like new again. Thank you again
very helpful and professional
I was completely satisfied with the service. my computer contact a person, Alex Sutton was very helpful and... understanding with the additional Obstacle of me being geek less.. the computer has ran completely faster since I have list their servicesread more
Dova Callihan Runyan
They were enormously helpful in getting my computer up and running like new. Taylor was especially kind and patient!... She explained everything in terms I could understand. Thank you everyone at MITread more
See my comments on facebook page. These guys are the best.
very helpful thanks. if you have problems they will fix it.
I liked the way that they worked it was professional
I am very old school and when it comes to computers I am totally oblivious.. they cleaned my computer and explained... what I should and shouldn't be doing which was very helpful.. thank you for your services Marquee IT..read more
They are very helpful and clear problems better than any group , that I have attempt to help with problems on my... computer. Thanks Alex .read more
Mary Jo Sinon
Courteous, prompt service
They are very professional at what they do to clean and fix your computer.
Fast courteous service. Very understanding of my computer ignorance and multiple missteps. Straitened me out very... quickly. Thanks.read more
they're ability to solve matters and to explain in detail what the problem is.
they were very helpful, and took the time to explain everything
had me cleaned up in approx 4 hrs could not believe improvement IT MORGAN had patients with old man and showed me... through everything i neededread more
If I could give this company 0 stars, I would. Predatory company that misrepresents themselves, and CLEARLY stalks the... elderly for their prey. They scammed my 76 year old mother, misrepresenting themselves as Norton, hi-jacked her computer, jacked it up, and CHARGED her money. Thank GOD, my brother, in Federal law enforcement and myself were made aware. If you EVER see Marquee IT show up on your caller ID - HANG UP THE PHONE! SHAME ON YOU!!! Now, the fun begins after cancelling all of her banking accounts and reporting the fraud you did.read more
they were very patient and polite
Very professional in every way. Had an overall large problem which they resolved in record time. Loved doing business... with them and it is very reassuring to know they are in your corner when you need them.read more
very happy with their service. Work was complete and I was very satisfied. Had a problem with getting an account with... Google. Explained and hooked me up with the Account. Unreal, very happy. Thanks Marquee IT, John Ballread more
highly skilled, not only in the repair and removal of issues, but also some of the best customer service I've ever... dealt with before. Highly recommend, and thank you to all for such prompt service. Sincerely, David Humphrey.read more
Peace of mind. Took care of big problems on my computer as it was about to crash again. THey stopped the viruses,... there were so many over 9,000 were fixed, deleted and my computer is now clean and will be kept clean. Highly recommend for anyone who has a computer.read more
My mom called to cancel the subscription she was “sold”... Casey in Billing Department was rude, treated her like... she was stupid and ended the call with “F*ck You.” Very unprofessional!read more
Rapid and professional service that realigned my very sick PC.
very helpful when you need it
very professional guys good manners and understand what people like me have gone through with these other internet... gangsters. they know what they are doing. I was very comfortable working with them and I thank them for a great jobread more
Everyone was so helpful and patient. I do not have the skills to do what your employees do, so it gives me peace of... mind to know my computer is protected now. I also appreciated the explanations as we went along. Bravo!read more
alex, was so helpful in answering all of my question. he mad me feel at ease when going over things with the window 10... , which I think the program is difficult to understand. great job alex😊read more
Ddispendieux, mais efficace; les tecniciens sont patients.
Lexi and Adam both were competent and courteous; they were also friendly in a way that helped me to be able to trust... them and their work. It was very convenient to have the work done from home too! Thanks so much Lexi and Adam.read more
They were very forthright, & explained the workings very satisfactory
Thank you so much to Morgan! We greatly appreciate all of your hard work. Morgan was extremely helpful and... knowledgeable. He was able to solve all of our problems and answer all of our questions in a timely manner. His professionalism was wonderful. Thank you for your help and we will definitely use this company again in the future!read more
I will give you a 5 star rating and recommended you to others.
cant say enough GOOD....my helper was Taylor West! Fantastic to say the least. very, very pleased. morrie giaudrone
How helpful they were thank you
OMG, This couldn't have been any easier. The people I spoke with (Chelsie and Morgan) couldn't have been any nicer.... They explained everything in detail, so that even I could understand. The final result...EXCELLANT!!!read more
Elsa Friemel Arbaugh
Very happy with service and completion of work. Very polite gentlemen and so helpful.
Service was great. Good Job!!
I had a most pleasant and lengthy sessions with MarqueeIT and found Morgan West a most helpful and patient fellow to... "work" with. Thanks for the great service!read more
All persons were knowledgeable and helpful. I have just had my computer cleaned and it still appears to be slow, I will... have a better idea of the speed as I use the computer more. I am hoping for a large improvement in my reaction to all sites. bjread more
Charles Wood Sr.
took around 3 days to clean everthing upo, ATT's chg to Yahoo was a mess they finally got it all working ok.
Lacee Drummond Wilson
This company is the best! One of the most honest loyal companies I have ever seen! They will go out of there way to... make sure there customers are taken care of!read more
They did a great job for me, could not have ask for better.
Wow, such great service. Pele was wonderful as was Seth!!!!! thank you
i am very impressed with the fastness of alleviating my computer program. I am very appreciative.
Diane McNeil Colson Pedersen
I just finished speaking with someone from Marguee IT and was very pleased with Seth and the work that he did on... cleaning up my computer, Excellent Job people, thank you.read more
This is one of my favorite places to work at, I am one of the techs here at Marquee IT and I just wanted to put a face... to a name for the customers that I work with.read more
Mildred Otts Lowery
Thank you so much for your help. Everything works great. everyone I spoke with were so nice and made me understand what... they were doing to solve my problem. I appreciate all who helped.read more
So good and very pleased if I could give them 100 stars I surly would. would tell everyone to use
They immediately knew what the problem was and fixed it and then called me and informed me what was wrong and walked me... thru what they changed and added. Superior service and I would highly recommend them.read more
Marquee was Wonderful, i didn't have to take my computer anywhere, it didn't even take too long, and when they called... me back it was working perfectly. Morgan was fabulous, and he was very sweet. Marquee is a great company.read more
i'm here to tell you that marquee It fixed my computer in no time. What a great job SETH" did and he is a super asset... for their company. I couldnt be more satisfied and pleased.read more
thanks marquee IT team justin christian and morgan for your help 5 stars
I'd like to thank each and everyone for being so helpful with computer problems. As I told each one of the young men, I... do not have a lot of computer experience but they were more than patient and helpful. I would like to thank each one of them, Anthony, Christian and Seth. I really cannot praise them enough, just take my word for it. They were absolutely wonderful. I'm sure my experience with gmail will be great. Thanks again. Juanitaread more
cannot speak highly enough of the service we received from morgan, charles, and christian. they all spoke with no... accent and my wife and i understood everything they spoke of.clear american english and even myself who is not totally computer literate understood everything.i would give this company 20 stars if i could.thanks guys larry & ceil bravermanread more
Many thanks to Marquee IT for cleaning my computer of these vicious viruses and malware. Excellent customer service... and affordable price. Very kind, understanding, patient staff.read more
Since my computer was "worked on" I have not been able to readily access my e-mails. I don't like the way my computer... comes on. I can't get into my banking program. It's great that you removed all the "bugs", but that's about all that was positive.read more
Good, speedy service and techs were very polite. Thank you Josh and Taylor! i’ll Recommend you!
Thank you very much for working on my computer ~ It is so much better :)
Everyone I spoke with were very courteous and extremely helpful!! Thank you very much!!
Marquee did a great job on a malware problem. Thanks to Seth for all his help.
I am 73 years old and not computer savey. I was very fortunate to speak with Morgan and Tomas and they not only fixed... my computer but gave me some good advice on how scammers operate and safe guards to protect myself. When the computer was cleaned up they walked me thru the process of getting back into my accounts that had been cleaned up. Thank you Thank youread more
Marquee IT was a lifesaver. Came home from a 10 day absence with much legal work to do and found my computer frozen. ... Within a few short hrs I was up and running able to accomplish all my work. What a savior!!!read more
Mary Margaret Ballenger
Excellent help removing malware and bloated startup routine. All three people who spoke with me were kind and provided... excellent guidance for proceeding. Thanks to all of them, my laptop is running better than it ever has.read more
David R. Crouse
My service was really great. Very helpful and smart technicians. A very minor problem was quickly corrected all, in... the computer, is fine.read more
Rhonda Lyn Beardall
I highly recommend Marquee It very professionally and they go over everything with you great technician. thank very... much. Rhonda Hawsread more
exellent job natasha morgan david.impressed by tne service and attitude . icant believe how improved the lap top is... kind regards for youre help and alex too.david bakerread more
Bobbie Merworth Rogers
The first gentleman I talked too, was very nice and polite. He took control of my computer and got started right away.... I know my computer was a mess because I do not know anything about computers. Then when I came back on line I had Seth because Brandon was helping another customer. They set me up with security, that I did have and whatever else I needed. I thank them from the bottom of my heart and will recommend them to anyone because they are that good. Thank you.read more
Ann Pronovost Buckley
I have never had computer people that were so caring and knowledgeable.I am not very confident with the computer. When... I was first introduced to your program I thought it was a scam.Talya was so kind. Then when the technician introduce himself he also was so patience. Then when the problems were fixed Morgan came .He stayed late just to see that my computer was fixed .I have never seen such dedicated computer individuals. I feel very lucky for such honest and dedicated people.read more
I had excellent, superior service from these two gentleman....The first gentleman I spoke with was Justin. he was... absolutely wonderful...Extremely personable...They both resolved my situation which was amazingly fast.....What impressed me was they both gave me a great discount...I`m on Social Security Disability and I only receive one check a month it`s a very small amount that I have to live on....They both gave me a price that I can afford. With all my heart I appreciate how they adjust my situation......So if I may, I want to Praise these two Individuals .I only hope all of your employees are half as wonderful as these men...They both deserve so much praise.....I think the name of the other gentleman is . Ermanno...Please look into the persons name...I want created were created is due,,,I have the membership for my PC..Thanks to these wonderful men...............Sincerely, Barbara Bandektread more
Wow!! I cannot say enough good things about Marquee IT. From the first phone call to Morgan up dating me on my... computer and Alex calling me back so this Inept person could resume her touch screen. And I LOVED I was talking to people in the US and supporting them.read more
Sandra Bise Watson
Can't say enough about the excellent customer service I have received!!!! Brandon stayed right with me until a problem... was solved pertaining to one of my utility accounts. It was the company's error and he was able to advise me as to what to do and even though it took 3 days to settle, he stayed right with me. So far I am a very satisfied customer!!!read more
Had some major problems with my computer today, got to Marquee from my Gov't. site. The folks at Marquee were "GREAT".... They got rid of my problems and I paid them for the service they did, no hidden cost, everything was up front. I could have said "NO" at anytime and used someone else. Thank-You Madison, Jenny and Morgan for you're help.read more
was a good jib. changes i must learn but were explained very well. service tech was very good
I was very happy with my results. The personnel was very patient and understanding. I would Definately recommend them... for any problems. I had a ton of things wrong and they fixed them without me having to take my computer anywhere. Thank you so much.read more
Marquee IT did a Deep System Clean on my PC/Laptop. This included computer repair services, to remove MALWARE, SPYWARE... and on top of that a couple of VIRUSES!! I KNEW that my laptop had been running a LOT SLOWER but, since I have a "smartphone" I rarely even use my laptop anymore! Anyway, Marquee IT even did a "Tune-up" and an optimization! Now I've got a ONE year subscription to Panda Anti-virus all of this was done remotely and it took them a little over FOUR HOURS to complete. The total cost was $199.99 - I had previously checked with the Geek Squad at Best Buy and I was told that it would roughly cost me around $300.00 (To do the SAME THING THAT I MENTIONED ABOVE!) but, I would have to LEAVE my laptop with them for at LEAST THREE TO FOUR DAYS!! I think that I made the RIGHT CHOICE because it cost me less money and my laptop is running like it's BRAND NEW again!! Also, I did NOT have to LEAVE it for any amount of time - I just could NOT use it for a little over FOUR HOURS, for me that was DEFINITELY WORTH my money!read more
Curtis J. Daniel
They patiently talked me through everything that was going to happen to get my computer safe and back on track. To know... that I can call them anytime for anything further, makes me feel comfortable. Good job.read more
I see two post (just in the top of the list) with similar stories as my eldery neighbors. Some how, they ended up with... Marquee IT from Ancestry,com. I don't know how it happened... All they were looking to do was create a new e-mail address... Before they knew it they had a $200 bill for some Antivirus software and a 10 minute Malware / Virus scan. Ridiculous. I've advised them to call for the 7 Day money back guarantee based on a post from another user.read more
I am so very pleased with the work of this company. It took less time to install than we thought and I am back on line,
These individuals that identified the many problems I was having with my computer & repairing it was beyond wonderful! ... I am just sorry I did not know about them long ago! For the first time I do feel that they knew exactly what THEY were doing & I now know who to call if I ever need help again! Thanks to ALL the staff at Marquee IT!read more
I AudreyK. want to thank you all that help me with computer and Ermanno Thak-you again
Rose Marie Long
Very. very patient and helpful. A pleasure to work with them.
very nice people to speak with and only took a couple of hours to fix my problems (on my computor I mean hehe) I would... not hesitate to use these talented people in the future. Caroleread more
Mary C Kinkead
This company gives great service. The helpers are so very kind and helpful. I recommend them to anyone that needs help.
My parents are over 80 years old. They got an invoice, which looked like an Apple invoice. Containing a purchace about... 20 dollars, they had never done. So in this email with the invoice they clicked on the blue "click here" on following sentence "If you didn't make this purchase or if you believe an unauthorized person is attempting to access your account, click here to cancel your purchase." They did and suddenly there were in contact with a person who says Marquee IT can help. My parents were scared and contacted Marquee IT. My parents thought it was a recommendation from Apple. Result: a third mysterious party from which Marquee IT knows nothing acquires my parents. For 200 dollars my parents installed panda antivirus (value 17.49 USD) and all the other services they listed can easily be done within 5 minutes by a lot of freeware which is available in the internet. At the end a mysterios person that Marquee IT does not know(it is magic) play with the fear of old people so they can buy a service they do not need. The pc of my parents is half a year old and was set up by a professional IT company. Recommendation: book the money back immediately and cancel the contract even you haven't seen a contract. Marquee IT has a 7 days back guarantee. Use it.read more
Thank you for being very patient with me. Y ou did a good job on my computer. My computer is working very good.
Edward E. Sulek
Thanks to all, Seth for a job well done!!!!!!!! Will giadly tell my friends.
Sandy Summers Coty Hirschy
They were real patient with me and explained everything to me about it.I haven't had to call them back for anything... yet, but may have to later.read more
I have very satisfied with MarqueeIT. I feel they have been very attentive. Betty Wilson
Jo-Ann K Bowman
Great experience, Morgan was so patient,kind,and knowledgeable!!
Judith L Clinton
Very efficient and nice people to work with. Solved all of my comp problems.
Very good job !! I didn't know I could do so much with my computer. Thanks again. I'm very happy !
Great company, always tries to be the best for their customers, and they have a great team of technicians who care... about the customers enjoying their experience. They'll always keep the best interest of their customers in mind when assisting them no matter how difficult.read more
This company is a scam preying on the elderly. My 94yo mother-in-law was duped into paying 199$ for their so-called... malware removal, when there was nothing wrong with her computer. We tried to call customer service but were repeatedly disconnected. Instead, we contacted her credit card company to dispute the charge. Beware!read more
I had several calls that I made for help or if I had a question but because I had not paid the full amount of 200.00... they would not take my call. I don't know how they got into my computer to ask me to take their business. Very disappointed with them. There were very rude when I called to cancel would not give me my money back. I feel they suck elderly in and do not give them the service that they need. I have left message for the owner Matt to call me but he has not called.read more
I don't know what I would do without you guys. You're awesome
They have been very patient with me, and very good their jobs. I have no complaints and truly am grateful for ALL... their help. My computer was encrypted through ransomware...and I was totally unable to do anything with it. They got it up and running, they helped me reinstall things that were elimated by the bad guys. They will help you, too.read more
Awesome...nothing more I can say. Except keep up the best work
I love my job at Marquee IT! I love that they will go the extra mile for the customers and employees. Our technicians... know what they are doing, and the company doesn’t charge outrages prices like best buy or office max! The staff and management are always approachable and willing to make changes that will better the company. I have worked here for 8 months now and am so happy that I came across this job! I will be with them for a long time!read more
Don't see my review so I'll try again. My mother has Alzheimer's. Here is the routine. She has no idea about anything... she clicks on. Somehow she agreed to sign up for this service but she has not used a computer in a year. Her mind is gone. So my sister called seeing a year of charges. No refund but for August. People beware. Mince times out of 10 you don't need these companies. They don't do anything you can't do yourself. It's just a scam. Unethical to bill an elderly person that is unable to comprehend the service. And not refund the money. Wrong!read more
Christine Shea LoMonaco
What a scam! Tried to cancel service an hour after it started but was told it was too late, yet on website it says... there a 30 day money back guarantee. Why would you need to remote in to make changes to a 2 day old computer? They said it will take the advertisements off the computer! They solicitated their services and they scammed an 86 year old woman who didn't even understand what they were going to do to her brand new computer. I told her to call and cancel and I even called but got no satisfaction .read more
You people are rip off's and should be ashamed of yourselves for screwing people out of their money! I'm turning you... in to the BBB and the Iowa attorney general's office. Good luck in the future.read more
Alicia Rowbotham Crossette
Fixed my mother's computer many times now. I highly recommend them to anyone that needs a trustworthy company to take... care of their own or a family member's computer.read more
It's my company... Of course I think it's great :)
Great work environment with very capable and professional employees.